Refund Policy  


Effective Date: 20-02-2025

At Ai Chitti, we strive to provide the best AI services to our users. This Refund Policy outlines the conditions under which refunds may be issued for purchases made on our platform. By using our services, you agree to this policy.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

  • If the user encounters a technical issue related to credits, tokens, or AI models that prevents proper use of the purchased service.
  • The issue must be reported to our support team at [email protected] within 7 days of the transaction.
  • Our support team will verify and confirm the issue before processing any refund.

2. Non-Refundable Cases

Refunds will not be provided in the following cases:

  • User changes their mind after purchase.
  • Misuse or incorrect use of credits/tokens/models.
  • Service interruptions due to third-party providers or force majeure events.
  • Violation of our Terms and Conditions leading to account suspension.

3. Refund Process

  • Users must submit a refund request via [email protected] with details of the issue and proof of payment.
  • Our team will review and respond within 5-7 business days.
  • If approved, the refund will be processed through the original payment method within 7-14 business days.

4. Compliance with Payment Gateways

Our refund policy complies with the regulations of major payment gateways, including:

  • Stripe, Razorpay, PayPal, and others.
  • Refunds will be issued per the terms of the respective payment provider.
  • Any payment processing fees may be deducted as per the payment gateway policies.

5. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

6. Contact Us

For any refund-related inquiries, please contact:

Ai Chitti
Website: aichitti.com
Email: [email protected]

By using our services, you acknowledge that you have read and understood this Refund Policy and agree to its terms.