Privacy Policy

Privacy Policy

By using our Website and services, you consent to the practices described in this Privacy Policy.

Ai Chitti

Effective Date: 20-02-2025

Welcome to Ai Chitti ("Company," "we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, aichitti.com ("Website"), and use our AI-powered services and chatbots.

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information

We collect personal information that you provide to us, including but not limited to:

  • Name

  • Email address

  • Contact details

  • Billing and payment information

  • Any other information you submit when interacting with our services

1.2 Non-Personal Information

We collect non-personal data that does not directly identify you, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring and exit pages

  • Usage data and analytics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about how you interact with our Website and services. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our services

  • To improve our AI models and chatbot performance

  • To personalize your experience and improve customer service

  • To process transactions and send related notifications

  • To respond to inquiries, support requests, and feedback

  • To send marketing and promotional communications (with your consent)

  • To analyze Website usage and improve functionality

  • To comply with legal obligations and enforce our terms of service

 


 

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following cases:

  • With Service Providers: Third-party vendors assisting in Website operations, analytics, payment processing, or customer support.

  • With Legal Authorities: If required by law, legal process, or to protect our rights, security, and property.

  • In Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

  • With Your Consent: If you provide explicit consent for specific sharing purposes.

 

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.


5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your personal data, subject to legal limitations.

  • Objection & Restriction: Object to or restrict processing of your data in certain circumstances.

  • Data Portability: Request a copy of your data in a portable format.

  • Withdraw Consent: Withdraw consent for marketing communications at any time.

 

6. Third-Party Services & Links

Our Website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

 

7. Children's Privacy

Our services are not intended for children under 13 (or applicable age under local law). We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete it.

 

8. Retention of Data

We retain personal information as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.

 

9. Custom Trained Data and Security

All custom-trained data is stored securely, and we take appropriate measures to protect it. However, we strongly advise users to train their bots with non-sensitive data to ensure privacy and security. Sensitive or confidential data should not be included in training models to prevent unintended exposure.

 

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Website with the revised effective date. We encourage you to review it periodically.

 

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ai Chitti
Email: [email protected]

 

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.