Privacy and Policy

Effective Date: 19-05-2025

Last Updated: 19-05-2025

At Artisolv Technologies LLP ("Company", "we", "our", or "us"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.aichitti.com and use our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our website and services:

a. Personal Information

When you sign up for our services, subscribe to our plans, or contact us, we may collect personal details such as:

Full name
Email address
Phone number
Mailing/billing address
Company/organization details (if applicable)
Payment and billing information (via third-party processors like Razorpay)

b. Non-Personal Information

This includes:

IP address
Browser type and version
Operating system
Device information
Language preference
Pages visited, time spent on the site, and usage data
Referral source (how you reached our site)

c. Cookies and Tracking Technologies

We use cookies, beacons, tags, and similar technologies to enhance user experience, analyze trends, and understand user behavior.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide and manage your access to our website and services
To process payments and manage subscriptions
To send you transactional communications like payment confirmations or account alerts
To personalize user experience and deliver relevant content
To improve website performance, content, and service offerings
To conduct internal research, data analysis, and troubleshooting
To comply with legal obligations and prevent fraudulent activities
To send marketing communications (only if you have opted in)

3. SHARING AND DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal data to third parties. However, we may share your data in the following scenarios:

a. With Service Providers:

We share data with trusted third-party service providers (e.g., payment gateways like Razorpay, hosting providers, analytics tools, email marketing tools) strictly for operational purposes and under confidentiality agreements.

b. Legal Requirements:

We may disclose your information if required by law or if we believe that disclosure is necessary to:

Comply with a legal obligation
Protect our rights or defend against legal claims
Prevent or investigate potential wrongdoing related to the website
Protect the personal safety of users or the public

4. DATA STORAGE AND SECURITY

We implement reasonable security measures to protect your personal data. This includes encryption, firewalls, access controls, and regular audits.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. DATA RETENTION

We retain your personal data only for as long as necessary:

To fulfill the purposes described in this Privacy Policy
To comply with legal, accounting, or reporting obligations
To resolve disputes and enforce our agreements

6. YOUR RIGHTS AND CHOICES

Depending on your location and applicable laws, you may have the following rights:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete data.
Deletion: You may request that we delete your personal data.
Withdrawal of Consent: You may withdraw your consent at any time.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please email us at [email protected].

7. INTERNATIONAL DATA TRANSFERS

If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our servers or third-party service providers are located. By using our website, you consent to such transfer.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of such websites. Please review their privacy policies before providing any information.

9. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. We encourage you to review this page periodically to stay informed of how we protect your information.

11. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Artisolv Technologies LLP
Email: [email protected]
Website: https://www.aichitti.com

Still have a question? Email: [email protected]