Cancellation & Refund Policy   

Effective Date: 19-05-2025
Last Updated: 19-05-2025

At Artisolv Technologies LLP, we strive to offer complete transparency and satisfaction with our AI-powered services. This Cancellation and Refund Policy outlines the conditions under which users may cancel subscriptions and request refunds on AI Chitti (aichitti.com).

1. SUBSCRIPTION PLANS

AI Chitti operates on a prepaid subscription model, where users pay in advance for a defined usage period (monthly, quarterly, annually, etc.).

By subscribing to any plan, you acknowledge that:

  • Charges are billed at the beginning of each subscription period.

  • Subscriptions automatically renew unless cancelled before the renewal date.

2. CANCELLATION POLICY

You may cancel your subscription at any time through your account dashboard or by contacting our support team at [email protected].

  • Cancelling your subscription prevents future renewals, but does not trigger a refund for the current billing cycle.

  • You will continue to have access to premium features until the end of your current subscription period.

3. REFUND POLICY

We do not offer refunds for:

  • Partial usage of the service

  • Change of mind after purchase

  • Unused subscription time

  • User error or incorrect plan selection

However, refunds may be considered under exceptional circumstances, such as:

  • Technical issues on our platform that prevent access to the service (verified by our support team)

  • Duplicate payments or billing errors

  • Accidental charges due to system fault

All refund requests must be submitted within 7 days of the charge date and will be reviewed on a case-by-case basis.

To request a refund, please email us at [email protected] with the subject "Refund Request – [Your Account Email]" along with your payment receipt and reason.

4. NO GUARANTEE OF OUTCOME

AI Chitti is an AI-powered platform, and results may vary based on how you use, train, and integrate the chatbot. We do not guarantee specific performance outcomes or results. Therefore, dissatisfaction due to subjective performance does not qualify for a refund.

5. CHANGES TO THIS POLICY

Artisolv Technologies LLP reserves the right to update or modify this policy at any time. Changes will be posted on this page with the updated "Last Updated" date. Continued use of the service implies acceptance of the revised policy.

6. CONTACT US

For any questions or concerns regarding your subscription, billing, or refund eligibility, contact us at:

Artisolv Technologies LLP
📧 [email protected]
🌐 https://www.aichitti.com

Transparent. Reliable. Fair. That’s our promise to every AI Chitti user.